FAQs and Tips from A2B Rentals
* What do I need to rent a car? Locals must provide a valid driver's license. Visitors need a valid driver's license, Passport, and a major credit card in the renter’s name.
* Is a deposit required? Yes, a refundable security deposit is required. For advance bookings, a $100 deposit is required to confirm the reservation.
* When is the deposit refunded? It is refunded upon the return of the vehicle, provided there is no damage, missing fuel, or late fees.
* What payment methods do you accept? We accept major credit/debit cards, wire transfers, and cash payment. Transfers are accepted via BoB, Fidelity, First Caribbean, Scotia, or RBC bank.
* Which side of the road do I drive on? In the Bahamas, we drive on the left side of the road.
* How do roundabouts work? Always yield to traffic already inside the circle coming from your right. Do not stop once you are inside; find your exit and use your signal. If you miss your turn, simply go around again.
* What is the "Beep Beep"? A quick double honk is usually a friendly "thank you" or "go ahead".
* Are there any tolls? Yes, there is a $2.00 toll when crossing the bridge from Nassau to Paradise Island/Atlantis.
* Where should I park downtown? We recommend using official public parking lots or garages near Bay Street to avoid being ticketed or towed. Most garages charge a small parking fee.
* What if I have an accident?
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Check if everyone is okay.
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Do not move the vehicle (as required by local protocol and insurance terms).
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Take approximately 30 photos of the scene, plates, and drivers.
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Call the police immediately (911/919).
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Call us at (242) 462-6192 or (242) 468-4919.
* What if the car breaks down? Pull over to a safe area, turn on your hazard lights, and stay with the vehicle. Contact us immediately so we can provide options to resolve the issue.
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* Can I smoke in the car? No. All vehicles are strictly non-smoking (including vapes and e-cigarettes). Evidence of smoking results in a $150 sanitation fee.
* Do I need to clean the car before returning it? No, we handle the exterior shine. However, the interior must be returned in substantially the same condition as it was at the start of the rental.
* What triggers a cleaning fee? Fees range from $50–$150. This applies to excessive sand, mud, stains, spills, food debris, trash, or wet seats from the beach.
* Who is allowed to drive? Only drivers registered under the rental agreement.
* What is the penalty for unauthorized drivers? Operation of the vehicle by an unauthorized driver results in a $250 penalty, immediate termination of the rental agreement, and forfeiture of the security deposit.
* What is the fuel policy? We follow a 'Full to Full' fuel policy. Please return the vehicle with a full tank to avoid refueling fees. Any fuel discrepancy will be charged at $7.00 per gallon, plus a $10.00 service charge.
* What is your cancellation policy? Cancellations made more than 12 hours before the scheduled pickup time are eligible for a full deposit refund. Late cancellations or 'no-shows' will forfeit any deposits made.
Still have questions?
If you need further assistance, please contact our customer service team at +1(242)469-4919 or +1(242)462-6192.